Who knew blogging about the nonresponse would lead to a response! Only... I got a nonresponse response. It was a postcard:
Dear "Valued" Customer:
Thank you for taking the time to contact us as we consider feedback from our customers to be very important.
TRANSLATION: Thanks for adding to our pile of complaints we'll never have time to get to.
We are currently experiencing a higher than normal volume of correspondence...
TRANSLATION: We laid off most of the customer relations team and four people are handling all the mail...
Consequently our response to your letter may take a little longer than usual.
TRANSLATION: Expect a response either a.) after your kids graduate from college or b.) when the War in Iraq is over, whichever comes first.
You'll hear from us again just as soon as possible.
TRANSLATION: Just remember, time is relative.
